FAQ
Questions candidates ask
How long does the hiring process take?
Most roles take three to four weeks from application to offer. Screening happens within five working days, and we tell you if timings change.
How do I apply?
Apply online with the Apply button on any job page. It takes about 10 minutes and you can track your application from your status page. Applications are made online only.
Can I apply for more than one role?
Yes. Apply to each role separately. If two roles are a close match, the recruiters will coordinate so you only interview once.
Do I need to speak a language other than English?
Only where the job post says so. Each role lists the languages and levels required, such as Japanese JLPT N2 or Korean TOPIK 5.
Do you support work permits?
For some roles in Thailand and Japan we support work-permit applications. The job post and your recruiter will confirm this for each role.
What happens to my data?
We keep your application for the period in our candidate privacy notice, then anonymise it. You can ask us to delete it at any time from your application status page or with the contact form at https://career.expleradmc.com/contact?topic=privacy.
How do I check my application status?
Your confirmation email includes a private link to the status page. It shows your current stage, any scheduled interviews and offers, and updates when anything changes.
Do you accept applications from outside the country of the role?
Yes, unless the job post says the role requires existing work rights. Remote roles list the countries candidates can work from.
What is the talent community?
A way to share your profile once without applying for a specific job. Recruiters contact members when a matching role opens in their preferred country or team.
What is a destination management company?
A DMC is the local partner that plans and runs trips on the ground. Explera works business to business: travel agents, tour operators and OTAs sell the trip to their customers, and our teams contract the services, confirm every booking and look after the guests while they travel.
Do I need travel industry experience?
Not for every role. Internships and many entry-level roles welcome students and recent graduates in tourism, hospitality, business, marketing or languages. Each job post lists the experience it needs.
Are there internships?
Yes. We offer local internships in our offices and remote internships open to candidates worldwide. Open internships are listed on the jobs page under the Internship employment type.
Are internships paid?
It depends on where you intern. Internships in Japan, South Korea, Hong Kong and New Zealand are paid the statutory minimum hourly wage of that country for every hour you work, paid monthly: on site at our Tokyo, Seoul and Hong Kong offices, or remotely if you live in one of those countries. Everywhere else, Explera internships are unpaid learning programmes: there is no stipend, allowance, salary or reimbursement of any kind. Each internship post states its pay and sets out what we offer, the rules and the certificate.
Can I move to another country later?
Internal roles are shared with employees first, and moves between countries and teams are common. Work-permit support depends on the role and the country.
Does Explera charge any fee to apply or for a job?
No. Applications are free, and Explera never asks candidates to pay a fee, buy equipment or share bank passwords at any stage of hiring. All official job postings appear on this site. If you receive a request for money using Explera's name, report it through the contact form at https://career.expleradmc.com/contact.
Ready to apply?
Browse every open role in our offices in Thailand, Japan, South Korea, India and Hong Kong, plus remote roles in New Zealand, or join the talent community.