Remote (South and South-East Asia)
Operations
Reservations Executive – Thailand Desk (Remote)
English Business, Thai Preferred
RemoteContract
125 open roles across our offices and remote teams
Build your career with offices in Thailand, Japan, South Korea, India and Hong Kong, plus remote roles in New Zealand
Explera is a B2B destination management company. Our teams in Thailand, Japan, South Korea, India and Hong Kong, with remote colleagues in New Zealand, handle the ground for travel agents and tour operators worldwide.
- Open roles
- 125
- Countries
- 6
- Teams
- 10
- Hiring cities
- 16
What we do
The team on the ground behind someone else's brand
A single booking touches almost every team. Sales agrees the brief with the partner, contracting has the hotel, coach and activity rates ready, reservations confirms every service, and operations and guides meet the guests when they land. Finance invoices and collects in the partner's currency, and legal keeps the contracts and licences sound in every country.
Group standards are set at our Hong Kong headquarters, so a partner working with Explera in several countries deals with one company and one set of standards.
Explera is a B2B destination management company. Travel agents, tour operators and OTAs sell the trip; we build it and run it on the ground, with teams in Thailand, Japan, South Korea, India and Hong Kong, and remote colleagues in New Zealand. Our name is rarely on the guest's itinerary, which is exactly the point: partners trust us with their customers.
- Every destination
FIT and groups
Tailor-made itineraries for independent travellers and groups sent by our partners: hotels, transfers, sightseeing and the small details in between.
- Groups and corporate
MICE and incentives
Meetings, incentive trips and corporate groups planned end to end, from the first quote to the last airport transfer.
- Every office
Events and weddings
Destination weddings, incentive group events and private functions. Our Phuket team runs weddings, and event coordinators work in every office.
- Every destination
Contracting
Hotel, transport, activity and supplier rates negotiated and loaded for every destination, so sales can quote with confidence.
- 24/7 duty desk
Ground operations
Meet-and-greet, transfers, coaches, marine transfers, licensed multilingual guides and on-trip problem solving while guests are travelling.
- Eight languages
Partner and guest support
Reservations and partner support in eight languages, plus the Bangkok duty desk that keeps working after office hours.
Hiring now
Counted live from our job board
These figures come straight from the roles published on this site and update when a role opens or closes.
- Teams hiring now
- 9
- of 10 teams have at least one open role
- Languages asked for
- 14
- across the open roles, from English to Japanese and Korean
- Internships open
- 29
- local and remote, for students and recent graduates
- Remote or hybrid roles
- 76
- where the work allows it; the rest are office based
Open roles
Recently posted
New roles are posted every week across operations, sales and guiding.
Remote (South and South-East Asia)
Remote (South and South-East Asia)
Operations
Reservations Executive – Japan Desk (Remote)
English Business, Japanese Preferred
RemoteContractRemote (South and South-East Asia)
Operations
Quotations Executive – Japan Desk (Remote)
English Business, Japanese Preferred
RemoteContractRemote (South and South-East Asia)
Operations
Reservations Executive – South Korea Desk (Remote)
English Business, Korean Preferred
RemoteContractRemote, Colombia
Sales (B2B Partners)
B2B Sales Representative – Colombia
Spanish Fluent, English Business
RemoteContract
Where we work
Offices across Asia, one ground team
A group booked in Surat can land in Tokyo, connect in Seoul and finish in Phuket with one Explera team behind it.
13 openThailandBangkok, Phuket, Krabi · 120+ peopleExplore 
14 openJapanTokyo, Osaka, Kyoto · 25+ peopleExplore 
6 openSouth KoreaSeoul, Busan · 15+ peopleExplore 
0 openNew ZealandRemote · Remote peopleExplore 
17 openIndiaSurat, Ahmedabad, Mumbai, Pune, Bengaluru, Hyderabad · 60+ peopleExplore 27 openHong KongHong Kong · 10+ peopleExplore Where you could work
15 cities in 5 countries, one network
Offices in Thailand, Japan, South Korea, India and Hong Kong, plus remote roles in New Zealand. Pick a country to see its offices, languages and open roles. The numbers on the map and tiles are live.
- Surat, India: 17 open roles
- Bangkok, Thailand: 13 open roles
- Hong Kong, Hong Kong: 27 open roles
- Seoul, South Korea: 6 open roles
- Tokyo, Japan: 14 open roles
One trip, many offices
A group booked in Surat can land in Tokyo, connect in Seoul and finish in Phuket, with one Explera team behind it.
Local teams, local languages
Every country office hires people who speak the language of its partners and suppliers.
One headquarters
Group standards are set in Hong Kong, which also manages group collections.
- 13 open
Thailand
Bangkok · Phuket · Krabi
- 14 open
Japan
Tokyo · Osaka · Kyoto
- 6 open
South Korea
Seoul · Busan
- 0 open
New Zealand
Remote
- 17 open
India
Surat · Ahmedabad · Mumbai · Pune · Bengaluru · Hyderabad
- 27 open
Hong Kong
Hong Kong
A day on the ground
One day across 4 time zones
An illustrative day built from the work our teams describe, from the first airport arrival in Phuket to tomorrow's confirmations in Tokyo. Times are local to each city.
Swipe to follow the day.
Teams
Ten teams behind every arrival
Sales wins the partner, contracting secures the rates, operations and guides deliver the trip, support keeps agents informed, finance and marketing keep the group running, legal keeps every contract sound, and HR hires and looks after the people who do it all.
27 open Operations
Run the ground: transfers, hotels, activities and on-trip problem solving.
31 open Sales (B2B Partners)
Agents, tour operators and OTAs in our source markets.
6 open Contracting
Hotel, transport and supplier rates in every destination we operate.
0 open Finance
Collections, payables, payroll and multi-currency reporting.
3 open Tour Guides
Licensed, multilingual guides who meet our partners' guests.
2 open Customer Support
Reservations and partner support in eight languages.
21 open Marketing
Trade marketing, content and partner campaigns.
5 open Legal & Compliance
Contracts, licences, employment and data protection in every country.
1 open People & HR
Global recruitment, onboarding, HR operations and executive support.
29 open Internships
Learning programmes, paid at the minimum wage in Japan, South Korea, Hong Kong and New Zealand and unpaid elsewhere: on-site at our offices in five countries, or remote from anywhere in the world.
Life at Explera
What the work is like
Briefings, arrivals and site visits
- Team meeting · Office lounge
- 01
One team across borders
Work on the same trips with teams in Thailand, Japan, South Korea, India and Hong Kong, and remote colleagues in New Zealand.
- 02
Real responsibility early
Small teams mean you own files, partners and suppliers from your first months.
- Longtail boats · Railay Beach, Krabi
- 03
Your languages count
Japanese, Korean, Thai, Bahasa, Hindi, Arabic: the languages you speak open real roles here.
- Airport meet and greet · Arrivals hall
- 04
Learn the whole trade
Sales, contracting and operations sit together, so you see how a trip is built end to end.
- Guide briefing visitors · Ancient stone temple
- 05
See the destinations
Familiarisation trips and site inspections are part of the job.
- 06
Room to move
Internal roles are shared first, and moves between countries are common.
How we work
Six habits behind every trip we run
Turn a tile over to read more. These are the ways of working our teams describe and our job posts ask for.
- 01
Partners first
We work for travel agents and tour operators.
01 · Partners firstOur partners own the relationship with the traveller. We make them look good: fast quotes, clear confirmations and no surprises on the ground.
- 02
One file, one owner
Responsibility starts early.
02 · One file, one ownerSmall teams mean you own files, partners and suppliers from your first months, with colleagues in other countries one message away.
- 03
Answer in every time zone
Asia does not close at six.
03 · Answer in every time zoneWith offices from India to Japan and a duty desk in Bangkok, someone is always awake for a partner or a guest who needs help.
- 04
Compliance built in
Rigorous standards, one headquarters.
04 · Compliance built inGroup compliance standards are set at our Hong Kong headquarters, and legal and compliance colleagues work in every country.
- 05
Learn the whole trade
See how a trip is built.
05 · Learn the whole tradeSales, contracting and operations sit together, so you understand how a quote becomes a confirmed trip and then a guest at the airport.
- 06
Local knowledge, shared
Your languages count.
06 · Local knowledge, sharedJapanese, Korean, Thai, Bahasa, Hindi, Arabic and more: the language and local knowledge you bring are part of the product.
Who thrives here
People who like the ground as much as the desk
No single profile fits every team, but the people who do well here tend to share a few traits.
- 01
Calm when plans change
Flights move, weather turns, a coach breaks down. You solve the problem first and write the report after.
- 02
Precise with details
Names, flight numbers, room types and pickup times. Small details are what partners remember.
- 03
At home across cultures
You work with colleagues and partners across India, Southeast Asia, East Asia and the Gulf, often in the same day.
- 04
Fluent in more than words
You speak a partner's language, or you want to learn. Many roles list the language and level they need.
- 05
Owner, not passenger
You follow a file from quote to departure and keep your promises to partners and colleagues.
- 06
Curious about places
You want to know the hotel, the road and the restaurant, not just the rate sheet.
Benefits
What you get
Benefits follow each country's plan. The job post and your offer letter list what applies to your role.
Health cover
Medical insurance under each country's plan.
Familiarisation trips
Visit the destinations you sell and operate.
Language support
Allowance for language courses and exams.
Paid leave
Annual leave above the local statutory minimum.
Performance bonus
Linked to team and company results.
Flexible work
Hybrid or remote where the role allows.
Grow with us
Start here, move across countries and teams
An internship or a first role in one office can grow into another team or another country: internal roles are shared with employees first.
Internships, local and remote
Local internships in our offices and remote internships open to candidates worldwide, for students and recent graduates in tourism, hospitality, business, marketing or languages.
Learning on the job
Language courses and exams are supported with an allowance, and familiarisation trips and site inspections let you see the destinations you sell and operate.
Mobility across countries
Internal roles are shared first, and moves between countries and teams are common. Work-permit support is available for some roles in Thailand and Japan.
How hiring works
Five steps, three to four weeks
Every stage change is emailed to you and shown on your status page, so you always know where your application stands.
- Step 1 of 5
Apply
Send your profile and resume in about 10 minutes.
10 min - Step 2 of 5
Screening
A recruiter reviews your application and may call for a short chat.
Within 5 days - Step 3 of 5
Interview
Meet the hiring manager and team, online or in the office.
1–2 rounds - Step 4 of 5
Offer
A written offer with salary, benefits and start date.
Within 1 week - Step 5 of 5
Welcome
Onboarding with your team, systems access and a buddy.
First 30 days
Questions candidates ask
All questionsHow long does the hiring process take?
Most roles take three to four weeks from application to offer. Screening happens within five working days, and we tell you if timings change.
How do I apply?
Apply online with the Apply button on any job page. It takes about 10 minutes and you can track your application from your status page. Applications are made online only.
Can I apply for more than one role?
Yes. Apply to each role separately. If two roles are a close match, the recruiters will coordinate so you only interview once.
Do I need to speak a language other than English?
Only where the job post says so. Each role lists the languages and levels required, such as Japanese JLPT N2 or Korean TOPIK 5.
Do you support work permits?
For some roles in Thailand and Japan we support work-permit applications. The job post and your recruiter will confirm this for each role.
What happens to my data?
We keep your application for the period in our candidate privacy notice, then anonymise it. You can ask us to delete it at any time from your application status page or with the contact form at https://career.expleradmc.com/contact?topic=privacy.
How do I check my application status?
Your confirmation email includes a private link to the status page. It shows your current stage, any scheduled interviews and offers, and updates when anything changes.
Do you accept applications from outside the country of the role?
Yes, unless the job post says the role requires existing work rights. Remote roles list the countries candidates can work from.
What is the talent community?
A way to share your profile once without applying for a specific job. Recruiters contact members when a matching role opens in their preferred country or team.
What is a destination management company?
A DMC is the local partner that plans and runs trips on the ground. Explera works business to business: travel agents, tour operators and OTAs sell the trip to their customers, and our teams contract the services, confirm every booking and look after the guests while they travel.
Do I need travel industry experience?
Not for every role. Internships and many entry-level roles welcome students and recent graduates in tourism, hospitality, business, marketing or languages. Each job post lists the experience it needs.
Are there internships?
Yes. We offer local internships in our offices and remote internships open to candidates worldwide. Open internships are listed on the jobs page under the Internship employment type.
Are internships paid?
It depends on where you intern. Internships in Japan, South Korea, Hong Kong and New Zealand are paid the statutory minimum hourly wage of that country for every hour you work, paid monthly: on site at our Tokyo, Seoul and Hong Kong offices, or remotely if you live in one of those countries. Everywhere else, Explera internships are unpaid learning programmes: there is no stipend, allowance, salary or reimbursement of any kind. Each internship post states its pay and sets out what we offer, the rules and the certificate.
Can I move to another country later?
Internal roles are shared with employees first, and moves between countries and teams are common. Work-permit support depends on the role and the country.
Does Explera charge any fee to apply or for a job?
No. Applications are free, and Explera never asks candidates to pay a fee, buy equipment or share bank passwords at any stage of hiring. All official job postings appear on this site. If you receive a request for money using Explera's name, report it through the contact form at https://career.expleradmc.com/contact.
Find the role that fits you
125 open roles across our offices and remote teams. If none fits yet, join the talent community and a recruiter will contact you when a matching role opens.