Run confirmed Indonesia trips remotely with our local suppliers: hotels, transfers, guides, tours and vouchers, from arrival to departure. Remote from Indonesia, contract.
About Explera DMC
Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards.
Role overview
We are seeking an Operations Executive for our Indonesia desk, working remotely from Indonesia. Once a partner confirms a booking, operations makes it happen: you reconfirm villas, resorts and hotels, arrange domestic flights, fast boats, and private transfers with driver-guides, brief guides and drivers, and make sure every guest arrives, travels and departs on time.
You will handle FIT travellers, families and groups from India, the Gulf and South-East Asia, often with Indian vegetarian and Jain meal needs, and keep partners informed at every step.
Key responsibilities
1. Booking files & reconfirmations
- Receive confirmed files from sales and quotations, and check every service, date and name
- Book and reconfirm villas, resorts and hotels, transfers, tours, guides, restaurants and entrance tickets
- Prepare rooming lists, service vouchers and final itineraries for partners
2. Daily operations
- Dispatch transfers and guides, and track arrivals and departures on the day
- Handle changes: flight delays, room issues, weather and extra services across Bali, Lombok, the Gili Islands, Yogyakarta, Mount Bromo and Komodo
- Take part in the after-hours duty roster for guests on tour
3. Supplier coordination & quality
- Brief suppliers clearly and follow up every confirmation in writing
- Log incidents and guest feedback, and follow them up with suppliers
4. Costing & closing files
- Check supplier invoices against confirmed rates and close each file with accounts
- Keep booking records accurate in our booking system
Requirements
- 2+ years in ground operations or reservations at a DMC, tour operator or hotel in Indonesia
- Good knowledge of Bali, Lombok, the Gili Islands, Yogyakarta, Mount Bromo and Komodo
- Bahasa Indonesia and good English; Hindi is a plus
- Organised, calm under pressure and quick on the phone
- Able to join the after-hours duty roster
- Living in Indonesia and able to work as an independent contractor (invoicing Explera monthly)
- Your own laptop, a reliable internet connection and a quiet place to work
Remote contract
This is a remote role for people living in Indonesia. There is no Explera office in Indonesia: you work from home and join the team online.
- Engagement: independent contractor with Explera DMC Limited (Hong Kong), with a monthly fee agreed in writing
- You invoice monthly and handle your own Indonesian tax and BPJS as a self-employed professional
- Working hours: 09:00–18:00 WITA on weekdays, or as agreed at offer
- You use your own laptop and a reliable internet connection; Explera provides the systems and accounts you need
Why join Explera DMC?
- Run trips across Indonesia for partners from India, the Gulf and South-East Asia
- Familiarisation trips across Indonesia
- Be part of a dynamic, growing DMC with a strong compliance culture
- Autonomy to own your role and drive process improvements
Skills and Languages
Languages
- Bahasa Indonesia
- Native
- English
- Business
Skills
- Ground operations
- FIT and group handling
- Reservations
- Vouchers
- Transfers and dispatch
- Supplier coordination
- Excel
Education
Graduate in any discipline; tourism or hospitality qualifications are a plus
Questions about this role
What does the Operations Executive – Indonesia (Remote) at Explera do?
Run confirmed Indonesia trips remotely with our local suppliers: hotels, transfers, guides, tours and vouchers, from arrival to departure. Remote from Indonesia, contract. Day to day, the role includes: receive confirmed files from sales and quotations, and check every service, date and name; book and reconfirm villas, resorts and hotels, transfers, tours, guides, restaurants and entrance tickets; prepare rooming lists, service vouchers and final itineraries for partners.
Where is the Operations Executive – Indonesia (Remote) role based, and is it remote?
Location: Remote, Indonesia. Work mode: Remote (candidates must be based in Indonesia). Employment: contract. The role is with Explera DMC Limited, part of Explera Group, a B2B destination management company in Thailand, Japan, South Korea, Indonesia, India and Hong Kong.
What experience and qualifications do I need?
Experience: 2–5 years. Education: Graduate in any discipline; tourism or hospitality qualifications are a plus. Languages: Bahasa Indonesia (Native), English (Business). Key requirement: 2+ years in ground operations or reservations at a DMC, tour operator or hotel in Indonesia.
What is the salary for the Operations Executive – Indonesia (Remote)?
The salary is discussed at interview and confirmed in a written offer. The application form asks for your current and expected salary.
How do I apply for the Operations Executive – Indonesia (Remote)?
Apply online at https://career.expleradmc.com/jobs/operations-executive-indonesia-remote-idopr26/apply. The form takes about 10 minutes: your details, CV and the role's questionnaire, plus the documents it asks for (usually a recent photo, a photo ID and your highest education certificate). You can also email your CV to hr@expleradmc.com with the job title in the subject line.
What is the hiring process?
1. Apply (10 min): send your profile and resume in about 10 minutes. 2. Screening (within 5 days): a recruiter reviews your application and may call for a short chat. 3. Interview (1–2 rounds): meet the hiring manager and team, online or in the office. 4. Offer (within 1 week): a written offer with salary, benefits and start date. 5. Welcome (first 30 days): onboarding with your team, systems access and a buddy.
When does this job close?
Applications close on 18 November 2026. Apply early: we review applications as they arrive.
