Remote Internship – Japan team

About Explera DMC

Explera DMC is a B2B destination management company (DMC). Travel agents and tour operators book hotels, transfers, tours, guides and events for their customers through Explera, and our teams in Thailand, Japan, South Korea, India and Hong Kong arrange and deliver those services. We also hire for remote roles open to candidates worldwide.

Role overview

We are seeking motivated interns to join Explera Japan remotely with our Japan team, from anywhere in the world, for 1 to 6 months. Interns join a real team for supervised, hands-on learning on live partner files, with a named mentor and a weekly check-in.

Anyone can apply, whether you live in Japan or anywhere else in the world. You work remotely in the Japan team's time zone (office hours 09:00–18:00 JST), overlapping at least 4 hours a day, and you use your own laptop and internet connection.

The internship suits students and recent graduates who want hands-on experience of how a B2B destination management company plans, sells and delivers trips. We shape the rotation around your studies and interests.

Key responsibilities

1. Operations support

• Prepare booking files and reconfirm hotels, transfers and activities
• Keep supplier details and service notes up to date

2. Sales & itinerary support

• Research hotels, experiences and routings for partner itineraries
• Prepare quotations and travel documents under supervision

3. Marketing & content

• Help create destination content, partner newsletters and social media posts

4. Contracting & final project

• Collect and load supplier rates and product information
• Present a short project to the team at the end of the internship

Requirements

• Current student or recent graduate, ideally in tourism, hospitality, business, marketing or languages
• Good written and spoken English
• Japanese is a plus
• Comfortable with Google Workspace or Microsoft Office
• Your own laptop, a reliable internet connection and a quiet place for video calls; you can be based in any country
• Available for at least 20 hours a week for 1 month or more

What we offer and what we don't

What we offer:

• A named mentor, a weekly check-in and feedback throughout the internship
• Supervised, hands-on learning on live partner files with your mentor, across operations, sales, contracting and marketing
• Hours planned around your studies, agreed before you start
• An internship certificate on successful completion (conditions below)
• Strong interns are considered for open roles

What we don't offer: This is an unpaid internship: there is no stipend, allowance, salary or reimbursement of any kind. Explera does not provide accommodation, travel, visa sponsorship, insurance, meals or equipment. Remote interns use their own laptop and internet connection.

If you live in Japan, South Korea, Hong Kong or New Zealand, the internship is paid at that country's statutory minimum hourly wage for the hours you work.

Applicants are responsible for complying with local law and visa rules for on-site internships. Explera may decline an application where on-site participation is not permitted.

Internship rules and regulations

Every intern agrees to these rules before starting:

1. Duration: between 1 and 6 months, agreed in your internship offer. Any extension is agreed in writing.
2. Working days and hours: set by the host office in its local time (09:00–18:00 JST) and agreed at offer. Remote interns overlap at least 4 hours a day with their team's office hours; exact times are agreed at offer.
3. Attendance and punctuality: be available and on time for your agreed hours, meetings and calls, and record your attendance as asked.
4. Reporting: report daily or weekly to your mentor, as agreed, on what you did, what you learned and where you need help.
5. Confidentiality and data protection: guest, partner, supplier and pricing information is confidential during and after the internship. Use personal data only for the task you were given and never share it outside Explera.
6. Acceptable use: company email, systems and tools are for internship work only. Do not share logins, copy company data to personal accounts or devices, or paste it into unapproved tools, including AI tools.
7. Code of conduct and anti-harassment: follow Explera's code of conduct and anti-harassment policy, available to every intern in the Explera People portal under Portal → Policies once you join, and raise any concern with your mentor or HR.
8. Leave and absence: tell your mentor in advance about planned absences such as exams or holidays, and as early as possible on the day if you are unwell.
9. University requirements: if your university needs a letter, an agreement or credit forms, send them to HR before you start so they can be completed on time.
10. Early termination: either side may end the internship early with written notice, or immediately for a serious breach of these rules.
11. Minimum commitment: at least 20 hours a week across your agreed days, unless a different plan is agreed in writing for exams or university requirements.
12. Professional conduct: on-site interns follow the office dress code, safety and security instructions; remote interns join meetings from a quiet place and turn the camera on for team meetings when asked.
13. Gifts and suppliers: never accept gifts, commissions, free services or favours from suppliers, partners or guests; tell your mentor if anything is offered.
14. Social media: do not post guest, partner, pricing or internal information, documents or photos; you may share Explera's official public posts.
15. Work you create: documents, content and materials you produce during the internship belong to Explera. You may describe your work in your CV or portfolio without confidential details.
16. End of internship: return any company materials; your system access is closed on your last day.
17. Nature of the internship: The internship is a fixed-term learning programme. It does not guarantee a job offer.

Internship certificate

Explera issues an internship certificate on successful completion, which means:

• Attendance and participation of at least 90% of the agreed internship days
• Your assigned tasks and final project are completed
• A final evaluation by your mentor
• A signed confidentiality acknowledgement on file

Certificates are issued digitally by HR within 15 working days of completion. An experience letter or a LinkedIn recommendation may also be given at your mentor's discretion.

Why join Explera DMC?

• Hands-on experience across operations, sales, marketing and contracting
• A named mentor, weekly feedback and a final project presentation
• An internship certificate on successful completion
• Be part of a dynamic, growing DMC with a strong compliance culture