Operations

Reservations Executive (Fresher / Junior) – Thailand

Book hotels, resorts and pool villas, transfers and tours for our partners' guests in Thailand. Freshers welcome, full training given.

About Explera DMC

Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards.

Role overview

We are hiring Reservations Executives for our Bangkok office. Freshers and candidates with up to 2 years in reservations, hotels or travel can apply: we train you on our booking system, suppliers and processes.

You will request and confirm hotels, resorts and pool villas, transfers and tours for travellers booked by our partners, and make sure every confirmation is correct before the guest arrives.

Key responsibilities

1. Bookings & confirmations

  • Request, confirm and reconfirm hotels, resorts and pool villas, transfers, tours and restaurants with suppliers
  • Check names, dates, room types, meal plans and special requests on every confirmation
  • Record every booking and change in our booking system

2. Vouchers & documents

  • Prepare service vouchers, rooming lists and final itineraries
  • Send partners clear, on-time updates

3. Changes & support

  • Handle amendments and cancellations within supplier policies
  • Support the operations team on busy days and during peaks

Requirements

  • Fresher, or up to 2 years in reservations, hotels, airlines or travel
  • Careful and accurate with details
  • Thai and good written English
  • Comfortable with email, Excel or Google Sheets
  • Willing to learn and to work some weekends during peak seasons
  • Valid right to work in Thailand

Why join Explera DMC?

  • Full training in DMC reservations and operations
  • A clear path to Operations Executive
  • Be part of a dynamic, growing DMC with a strong compliance culture
  • Autonomy to own your role and drive process improvements

Skills and Languages

Languages

Thai
Native
English
Business

Skills

  • Hotel reservations
  • Booking confirmations
  • Vouchers
  • Email communication
  • Excel
  • Attention to detail

Education

Graduate or diploma in tourism, hospitality or any discipline

Questions about this role

What does the Reservations Executive (Fresher / Junior) – Thailand at Explera do?

Book hotels, resorts and pool villas, transfers and tours for our partners' guests in Thailand. Freshers welcome, full training given. Day to day, the role includes: request, confirm and reconfirm hotels, resorts and pool villas, transfers, tours and restaurants with suppliers; check names, dates, room types, meal plans and special requests on every confirmation; record every booking and change in our booking system.

Where is the Reservations Executive (Fresher / Junior) – Thailand role based, and is it remote?

Location: Bangkok, Thailand. Work mode: Office. Employment: full-time. The role is with Explera (Thailand) Co., Ltd., part of Explera Group, a B2B destination management company in Thailand, Japan, South Korea, Indonesia, India and Hong Kong.

What experience and qualifications do I need?

Experience: freshers welcome (up to 2 years). Education: Graduate or diploma in tourism, hospitality or any discipline. Languages: Thai (Native), English (Business). Key requirement: Fresher, or up to 2 years in reservations, hotels, airlines or travel.

What is the salary for the Reservations Executive (Fresher / Junior) – Thailand?

The salary is discussed at interview and confirmed in a written offer. The application form asks for your current and expected salary.

How do I apply for the Reservations Executive (Fresher / Junior) – Thailand?

Apply online at https://career.expleradmc.com/jobs/reservations-executive-fresher-junior-thailand-bangkok-thrs26/apply. The form takes about 10 minutes: your details, CV and the role's questionnaire, plus the documents it asks for (usually a recent photo, a photo ID and your highest education certificate). You can also email your CV to hr@expleradmc.com with the job title in the subject line.

What is the hiring process?

1. Apply (10 min): send your profile and resume in about 10 minutes. 2. Screening (within 5 days): a recruiter reviews your application and may call for a short chat. 3. Interview (1–2 rounds): meet the hiring manager and team, online or in the office. 4. Offer (within 1 week): a written offer with salary, benefits and start date. 5. Welcome (first 30 days): onboarding with your team, systems access and a buddy.

When does this job close?

Applications close on 12 November 2026. Apply early: we review applications as they arrive.

Similar roles

Explera Thailand

What happens after you apply

Explera started in Thailand, and most of our partners' guests still land here. From Bangkok we run reservations, contracting and the 24/7 operations desk for the whole country. From Phuket we look after the Andaman coast: resort contracting, yacht charters, weddings and island transfers.

  1. 01 · 10 min

    Apply

    Send your profile and resume in about 10 minutes.

  2. 02 · Within 5 days

    Screening

    A recruiter reviews your application and may call for a short chat.

  3. 03 · 1–2 rounds

    Interview

    Meet the hiring manager and team, online or in the office.

  4. 04 · Within 1 week

    Offer

    A written offer with salary, benefits and start date.

  5. 05 · First 30 days

    Welcome

    Onboarding with your team, systems access and a buddy.

Reservations Executive (Fresher / Junior) – ThailandBangkok, Thailand
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