Build and manage our supplier network in Japan: rates, allotments, onboarding and quality.
About Explera DMC
Explera DMC is a B2B destination management company (DMC). Travel agents and tour operators book hotels, transfers, tours, guides and events for their customers through Explera, and our teams in Thailand, Japan, South Korea, India and Hong Kong arrange and deliver those services. We also hire for remote roles open to candidates worldwide.
Role overview
We are seeking a proactive Supplier Executive to build and manage our network of hotels and ryokan, coach companies, restaurants, activity providers and guides across Japan.
Good trips depend on good suppliers. You will make sure our sales and operations teams always have accurate rates, reliable partners and clear product notes.
Key responsibilities
1. Supplier sourcing & onboarding
- Source and onboard new suppliers, including contracts and supplier profiles
- Visit new hotels and activities and write clear product notes for the sales team
2. Rates, allotments & systems
- Load and maintain rates, allotments, release periods and policies in our booking system
- Collect new season rates and special offers on time
3. Negotiation & quality
- Negotiate rates and group terms with the contracting manager
- Run supplier site visits and quality checks, and act on guest feedback
4. Compliance & documentation
- Keep supplier contracts, licences and insurance certificates current
- Resolve billing and service issues with operations and finance
Requirements
- 1+ years in contracting, purchasing, reservations or supplier management in travel or hospitality
- Knowledge of the Japan hotel and travel supplier market
- Japanese and business English
- Accurate data entry and strong Excel skills
- Organised and persistent in following up
- Valid right to work in Japan
Why join Explera DMC?
- Build supplier relationships that shape the trips our partners sell
- Gain exposure to global travel markets and cross-border operations across Asia
- Be part of a dynamic, growing DMC with a strong compliance culture
- Autonomy to own your role and drive process improvements
Skills and Languages
Languages
- Japanese
- JLPT N2
- English
- Business
Skills
- Supplier management
- Contracting
- Rate loading
- Negotiation
- Excel
Education
Graduate in any discipline; tourism or hospitality qualifications are a plus
Questions about this role
What does the Supplier Executive – Japan at Explera do?
Build and manage our supplier network in Japan: rates, allotments, onboarding and quality. Day to day, the role includes: source and onboard new suppliers, including contracts and supplier profiles; visit new hotels and activities and write clear product notes for the sales team; load and maintain rates, allotments, release periods and policies in our booking system.
Where is the Supplier Executive – Japan role based, and is it remote?
Location: Tokyo, Japan. Work mode: Office. Employment: full-time. The role is with Explera Japan K.K., part of Explera Group, a B2B destination management company with offices in Thailand, Japan, South Korea, India and Hong Kong.
What experience and qualifications do I need?
Experience: 1–4 years. Education: Graduate in any discipline; tourism or hospitality qualifications are a plus. Languages: Japanese (JLPT N2), English (Business). Key requirement: 1+ years in contracting, purchasing, reservations or supplier management in travel or hospitality.
What is the salary for the Supplier Executive – Japan?
¥250,000 – ¥330,000 / month. The final offer depends on your experience and interview and is confirmed in writing.
What are the working days and hours?
Monday to Friday, 09:00-18:00 with a 60-minute break (8 working hours a day). Overtime and any rota changes follow the employment contract and local law.
How do I apply for the Supplier Executive – Japan?
Apply online at https://career.expleradmc.com/jobs/supplier-executive-japan-tokyo-jpsx26/apply. The form takes about 10 minutes: your details, CV and the role's questionnaire, plus the documents it asks for (usually a recent photo, a photo ID and your highest education certificate).
What is the hiring process?
1. Apply (10 min): send your profile and resume in about 10 minutes. 2. Screening (within 5 days): a recruiter reviews your application and may call for a short chat. 3. Interview (1–2 rounds): meet the hiring manager and team, online or in the office. 4. Offer (within 1 week): a written offer with salary, benefits and start date. 5. Welcome (first 30 days): onboarding with your team, systems access and a buddy.
When does this job close?
Applications close on 8 November 2026. Apply early: we review applications as they arrive.
