Prepare and track tourist and business visa files for travellers booked through Explera. Freshers welcome; full training given at our Surat head office.
About Explera DMC
Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards.
Role overview
We are hiring Visa Assistants for our Surat head office. Freshers and candidates with up to 2 years of visa or travel experience can apply: we train you on every visa we handle.
Indian travel agents book their clients' holidays in Thailand, Japan, South Korea, Indonesia and Hong Kong through Explera, and many travellers need a visa or an e-visa. You will check documents, fill applications, book appointments and track every file until the passport is back with the traveller.
Key responsibilities
1. Document checking
- Check passports, photos, bank statements, ITRs, salary slips, leave letters and itineraries against each country's checklist
- Spot missing or weak documents early and tell the travel agent exactly what is needed
2. Applications & appointments
- Fill online visa and e-visa applications accurately
- Book appointments with VFS Global, BLS or the consulate, and prepare cover letters and supporting documents
- Submit and collect passports, and keep them safe while in our care
3. Tracking & updates
- Keep a live tracker of every file, deadline and status
- Update travel agents and our holiday advisors every day until each visa is issued
4. Rules & confidentiality
- Follow each embassy's latest rules and fees, and update our checklists when they change
- Handle travellers' personal documents and data confidentially
Requirements
- Graduate in any discipline; final-year students may apply
- Fresher, or up to 2 years in visas, travel or back-office work
- Careful and accurate: you check every page twice
- Comfortable with online forms, email and Excel or Google Sheets
- Good English, Hindi and Gujarati
- Able to work full-time from our Surat office; valid right to work in India
Why join Explera DMC?
- Full training on visas for Asia, the Gulf and beyond
- A clear path to Visa Executive and operations roles
- Be part of a dynamic, growing DMC with a strong compliance culture
- Autonomy to own your role and drive process improvements
Skills and Languages
Languages
- English
- Fluent
- Hindi
- Fluent
- Gujarati
- Conversational
Skills
- Visa documentation
- Document checking
- Online visa applications
- VFS Global
- Excel tracking
- Customer communication
Education
Graduate in any discipline (final-year students may apply)
Questions about this role
What does the Visa Assistant (Fresher / Junior) at Explera do?
Prepare and track tourist and business visa files for travellers booked through Explera. Freshers welcome; full training given at our Surat head office. Day to day, the role includes: check passports, photos, bank statements, ITRs, salary slips, leave letters and itineraries against each country's checklist; spot missing or weak documents early and tell the travel agent exactly what is needed; fill online visa and e-visa applications accurately.
Where is the Visa Assistant (Fresher / Junior) role based, and is it remote?
Location: Surat, India. Work mode: Office. Employment: full-time. The role is with Explera Vacations Pvt Ltd, part of Explera Group, a B2B destination management company in Thailand, Japan, South Korea, Indonesia, India and Hong Kong.
What experience and qualifications do I need?
Experience: freshers welcome (up to 2 years). Education: Graduate in any discipline (final-year students may apply). Languages: English (Fluent), Hindi (Fluent), Gujarati (Conversational). Key requirement: Graduate in any discipline; final-year students may apply.
What is the salary for the Visa Assistant (Fresher / Junior)?
The salary is discussed at interview and confirmed in a written offer. The application form asks for your current and expected salary.
How do I apply for the Visa Assistant (Fresher / Junior)?
Apply online at https://career.expleradmc.com/jobs/visa-assistant-fresher-junior-surat-invs26/apply. The form takes about 10 minutes: your details, CV and the role's questionnaire, plus the documents it asks for (usually a recent photo, a photo ID and your highest education certificate). You can also email your CV to hr@expleradmc.com with the job title in the subject line.
What is the hiring process?
1. Apply (10 min): send your profile and resume in about 10 minutes. 2. Screening (within 5 days): a recruiter reviews your application and may call for a short chat. 3. Interview (1–2 rounds): meet the hiring manager and team, online or in the office. 4. Offer (within 1 week): a written offer with salary, benefits and start date. 5. Welcome (first 30 days): onboarding with your team, systems access and a buddy.
When does this job close?
Applications close on 12 November 2026. Apply early: we review applications as they arrive.
