Fresher role: handle Thailand holiday enquiries and quotations for B2B travel agents by email and WhatsApp, working remotely from anywhere. No travel experience needed; excellent English and computer skills are essential.
About Explera DMC
Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards.
Role overview
Explera DMC is a B2B destination management company handling travel arrangements across Thailand and other Asian destinations. We work with travel agents, tour operators and international travel partners to provide hotels, transfers, sightseeing, tours, activities and complete ground-handling services.
We are looking for a smart, confident and highly computer-literate fresher to join our Thailand DMC team as a Holiday Advisor from anywhere in the world. You will communicate with B2B travel agents and help them prepare and coordinate Thailand holidays: receive travel enquiries, understand the requirements, prepare professional responses, coordinate with the relevant teams and suppliers, and help convert enquiries into bookings.
Previous travel industry experience is not mandatory. We are looking for the right attitude, communication skills, computer knowledge and willingness to learn. This is not a field-sales job: it is substantial computer-based work.
Key responsibilities
1. Email & partner communication
- Handle professional email communication with travel agents and business partners
- Read and understand travel enquiries accurately
- Draft clear, professional and grammatically correct emails
- Follow up with partners on quotations and bookings
- Keep professional communication on WhatsApp and other business platforms
2. Holiday enquiries & quotations
- Understand client requirements: destination, dates, number of passengers, hotel category and sightseeing
- Help prepare Thailand holiday itineraries
- Prepare and send quotations using company systems
- Coordinate with the operations and reservations teams for rates and availability
- Change quotations to match partner requirements
3. Computer & system work
- Work extensively on computers and web-based company systems
- Enter enquiries, quotations and booking information accurately into the CRM
- Use Microsoft Excel or Google Sheets for basic calculations and data management
- Work with Gmail, Google Workspace and other business software
- Keep accurate records and update enquiry status regularly
4. Follow-up & sales support
- Follow up on pending quotations
- Keep regular contact with travel agents
- Assist senior team members in converting enquiries into bookings
- Keep follow-up records in the CRM
- Meet daily response and follow-up targets
Requirements
- Freshers are welcome; graduate in any discipline
- Excellent spoken and written English, with professional email-writing skills
- Strong communication and interpersonal skills
- 100% computer literacy, and comfortable working on a computer for the entire working day
- Good knowledge of Gmail, Microsoft Word, Microsoft Excel, Google Sheets, Google Drive, web browsing and WhatsApp Web
- Fast and accurate typing, and a good understanding of basic Excel formulas and calculations
- Able to learn new software and CRM systems quickly, with good attention to detail
- Professional attitude and appearance, and willingness to work in the travel industry and learn Thailand products
- Preferred: smart and confident, a good writer, a fast learner, comfortable speaking with business clients, highly organised, proactive, able to handle several enquiries at once, and interested in travel, tourism and international destinations
- Your own laptop suitable for professional office work, your own smartphone and a reliable internet connection
- Based anywhere in the world; able to work with the Thailand team online
Laptop & mobile phone
The candidate must have their own laptop, smartphone and reliable internet connection, and be able to use WhatsApp / WhatsApp Web for business communication. Company systems, CRM access and official communication accounts are provided as required.
What you will learn
- Thailand destination knowledge
- Hotel contracting and rates
- Thailand sightseeing and activities
- Travel quotation preparation
- B2B travel sales and DMC operations
- CRM management
- Professional international email communication
- Travel agent relationship management
- FIT and group travel handling
Salary and how to apply
Salary will be discussed during the interview and confirmed in the written offer.
Submit your CV through the Explera Careers portal and mention the position: "Holiday Advisor – Thailand DMC – Fresher".
Why join Explera DMC?
- Start your career in the international travel industry
- Learn directly from an experienced DMC team
- Work with travel agents and partners from different countries
- Develop professional English communication skills
- Gain practical experience in Thailand tourism
- Grow into Sales, Reservations, Operations or Destination Specialist roles
Skills and Languages
Languages
- English
- Fluent
Skills
- Fluent English
- Professional email communication
- Computer literacy
- MS Excel
- Google Sheets
- Gmail
- Google Workspace
- CRM
- Internet research
- Customer communication
- Typing
- Basic sales
- Travel planning
- Attention to detail
Education
Graduate in any discipline
Questions about this role
What does the Holiday Advisor – Thailand DMC – Fresher at Explera do?
Fresher role: handle Thailand holiday enquiries and quotations for B2B travel agents by email and WhatsApp, working remotely from anywhere. No travel experience needed; excellent English and computer skills are essential. Day to day, the role includes: handle professional email communication with travel agents and business partners; read and understand travel enquiries accurately; draft clear, professional and grammatically correct emails.
Where is the Holiday Advisor – Thailand DMC – Fresher role based, and is it remote?
Location: Worldwide (remote). Work mode: Remote (open to candidates in any country). Employment: full-time. The role is with Explera DMC Limited, part of Explera Group, a B2B destination management company in Thailand, Japan, South Korea, Indonesia, India and Hong Kong.
What experience and qualifications do I need?
Experience: freshers welcome (up to 1 year). Education: Graduate in any discipline. Languages: English (Fluent). Key requirement: Freshers are welcome; graduate in any discipline.
What is the salary for the Holiday Advisor – Thailand DMC – Fresher?
The salary is discussed at interview and confirmed in a written offer. The application form asks for your current and expected salary.
How do I apply for the Holiday Advisor – Thailand DMC – Fresher?
Apply online at https://career.expleradmc.com/jobs/holiday-advisor-thailand-dmc-fresher-worldwide-hkhatfr26/apply. The form takes about 10 minutes: your details, CV and the role's questionnaire, plus the documents it asks for (usually a recent photo, a photo ID and your highest education certificate). You can also email your CV to hr@expleradmc.com with the job title in the subject line.
What is the hiring process?
1. Apply (10 min): send your profile and resume in about 10 minutes. 2. Screening (within 5 days): a recruiter reviews your application and may call for a short chat. 3. Interview (1–2 rounds): meet the hiring manager and team, online or in the office. 4. Offer (within 1 week): a written offer with salary, benefits and start date. 5. Welcome (first 30 days): onboarding with your team, systems access and a buddy.
When does this job close?
Applications close on 23 November 2026. Apply early: we review applications as they arrive.
